CEO · Founder, Lorikeet
Stories naming Steve Hind. Where several outlets covered the same round, they are bundled under whichever ran the fullest account.
Sydney AI customer-support startup Lorikeet has closed US$35 million in a Series A led by QED Investors, its third round in under a year, lifting total funding beyond $75 million.
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A Square Peg investor reflects on interviews with automation veterans, arguing that winning legacy enterprise customers for AI tools hinges on human factors, politics and budget dynamics rather than technology alone.
Blackbird's note explains why it led Lorikeet's nine-million-US-dollar round alongside co-investors, describing the startup's workflow-first approach to harder support tickets and its results with Eucalyptus.
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Square Peg led Lorikeet's US$5 million seed round for its AI customer-support automation platform, joined by Skip Capital and US angel investors, supporting the team's US expansion.
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