Company
Every investor coverage indicates participated in a round Genesys raised.
Companies Genesys acquired or merged with, per published coverage. Buying a company is not investing in one: nothing here counts in the deals column.
Stories naming Genesys. Where several outlets covered the same round, they are bundled under whichever ran the fullest account.
Operata, which watches over call centre performance, has banked a Series A of $11 million at a valuation topping $100 million, with Tidal Ventures at the helm and funds earmarked for AI-era integrations.
A Melbourne software firm monitoring AI-driven customer service operations has closed a Series A round led by Tidal Ventures, valuing it at $100 million, with proceeds earmarked for platform integrations and international growth.
Tidal Ventures explains why it has invested in SecurePII, a voice-compliance startup whose platform redacts payment card data from calls, covering market timing, product, channel model, founders and seed-stage plans.